If you’re a manager in today’s public sector, chances are you’ve felt the pressure to hold everything together.
Someone’s disengaged.
Projects are delayed.
Morale’s shaky.
And you’re stuck in the middle trying to make it better.
So you go into fixing mode.
You juggle workloads.
You offer support.
You try to rally the team.
But it still feels like you’re shouldering the weight of it all.
Here’s the truth: it’s not your job to fix your team.
It’s your job to see them clearly, honestly, and through the lens of what they already do well.
We’re trained to spot what’s broken.
To look for gaps.
To focus on what needs improvement.
But when that’s your only lens, you miss what’s right in front of you:
When you focus on what’s strong, not just what’s wrong, you uncover the energy, trust, and adaptability already within your team. That’s where resilience begins.
Related reading: Helping Your Team Find Their Strengths in Challenging Situations.
Strengths aren’t just what someone’s good at. They’re the things that give people energy, even when things are hard.
They’re what we lean into when challenges arise and what helps us recover after setbacks.
That’s why strengths matter for team resilience.
When people use their strengths regularly, they:
According to Gallup, employees who use their strengths daily are:
External source: Introducing Resilience Outcome Expectations (SpringerLink)
Strengths aren’t always loud or obvious. Often, they show up in the quiet consistency of how people show up day-to-day.
If you notice… It might be…
Someone stays calm when others panic Strength in emotional regulation or composure
A teammate brings clarity to messy situations Strength in analytical thinking or structure
Someone always checks in on others Strength in empathy or connection
A colleague always finds a way forward Strength in optimism or problem-solving
The key is not just seeing it — it’s naming it.
Try saying:
“You brought real clarity to that session — your strength in simplifying complexity really helped the group move forward.”
“Thanks for keeping us grounded when things were stressful. That’s a real strength of yours.”
Related reading: How to Make Feedback Work
One of the most powerful mindset shifts in leadership is this:
You don’t have to carry the team; you have to unlock the team.
That starts with helping people reconnect to:
You don’t need a full team reset to do this.
You just need a few new habits.
Here are three small shifts that create big change over time:
Instead of “How are things going?”, try:
In a meeting, on a call, in a message, notice and name a strength.
Be specific. Be sincere. Don’t wait for a formal feedback moment.
“I really noticed your attention to detail today that’s a big asset to this team.”
After a project, task or milestone, ask:
This builds a culture where strengths and the people who bring them — are seen, valued, and energised.
Explore this further: Discovery Workshops
Your team doesn’t need fixing.
They need seeing.
And when you start noticing what’s already strong, the skills, energy, insight, and effort already in the room everything else starts to shift.
People show up differently.
They contribute more.
They bounce back faster.
They grow together.
That’s resilience.
And it starts with you, the manager who sees what’s strong.
Further Reading: