When meetings are quiet, questions go unasked, and ideas stay unspoken, something deeper is happening. It’s not about introversion or disengagement; it’s about psychological safety.
And in high-pressure, change-heavy public sector environments, that safety can quietly disappear, even in well-intentioned teams.
Psychological safety means people feel able to speak up, ask for help, admit mistakes, or challenge decisions without fear of judgement, rejection, or embarrassment.
When psychological safety is present:
When it’s missing, silence becomes the norm and performance, wellbeing and innovation all suffer.
Also read: The Importance of Feedback in Team Development
Not all teams raise their concerns directly; they show it through withdrawal.
Signs to watch for:
The longer this silence continues, the harder it becomes to re-engage people. And the more risk you carry, especially when teams are navigating change, delivery pressures or limited resources.
In a university administration team
A manager noticed only a few people regularly contributed in meetings. After introducing strengths-based check-ins and inviting anonymous feedback, quieter team members began speaking up and suggested improvements that reshaped the team's processes.
In a healthcare leadership team
A senior clinician reflected that even though the team was close-knit, honest conversations about pressure and burnout weren’t happening. A facilitated session using strengths-based language created space for open, supportive dialogue without losing focus or accountability.
In a digital transformation team at a local authority
Initial reluctance to challenge senior decisions turned into creative collaboration when the team worked together to map their strengths. By surfacing what energised and motivated them, they created a shared language that made speaking up easier and more productive.
Psychological safety isn’t built through posters or HR policies; it’s built through how we interact every day. One of the most powerful levers is feedback.
Strengths-based feedback helps teams:
When feedback starts with “Here’s what I saw you do well” or “I noticed your strength in…” it builds confidence and opens the door to more honest, constructive conversations.
Also read: Strengths and Struggles – How to Talk About What’s Hard Without Losing Hope
Four Ways to Make Your Team Feel Safer to Speak
Here are practical strategies you can start using today — no restructure or culture overhaul required.
Start team discussions with:
These cues lower the perceived risk of speaking up.
Encourage reflection on what’s energising:
These questions gently open up team dialogue and focus it on value, not criticism.
Make it normal to ask:
These micro-moments build trust, week by week.
If you’re in a leadership role, show that you’re open to learning and growth too:
Small admissions create space for others to show up fully, too.
Psychological safety is fragile, but it can be rebuilt. We help teams strengthen trust, communication and feedback using practical, proven tools that focus on what’s working.