Managers, resolve team conflicts with strengths-based communication for lasting wins.
Communication breakdowns breed frustration, mistrust, and missed deadlines, turning teams into battlegrounds. Tensions often stem from clashing work styles, unclear roles, or overdone strengths—like a dominant Command stifling input or an Activator rushing decisions. A Gallup study shows teams with strong communication are 23% more productive and 14% less likely to face turnover. At Strengthify, our Management Development Programme equips managers to transform tensions into collaboration by leveraging strengths. For example, a manager of a Finance team resolved a heated debate by aligning tasks with strengths, boosting morale by 20%. Our insights on team communication show this reduces friction, unlike unresolved conflicts that erode trust. Poor communication stifles innovation and morale, while strengths-based strategies enhance engagement and problem-solving.
Here are four actionable steps to help managers resolve communication tensions and foster team success.
Identifying the root of communication issues is critical. Here’s how:
A manager of a charity team pinpointed tension from an overdone Activator strength rushing decisions, then balanced roles to improve campaign alignment by 15%. A Harvard Business Review article notes addressing conflict sources boosts performance by 20%. Strengthify’s Management Development Programme trains managers to diagnose tensions effectively. Try this: Observe your next team meeting for signs of friction.
Aligning strengths to communication roles transforms conflicts into collaboration. Here’s how:
A leader in a University Projects team resolved a clash between detail-oriented and big-picture team members, improving project delivery by 25%. Our insights on team development emphasise strengths alignment. Strengthify’s Discovery Workshops teach managers to apply strengths practically. Try this: Assign a communication task based on a team member’s strength this week.
A safe communication environment reduces tension and builds trust. Here’s how:
A manager in an NHS Trust team fostered safe dialogue during a staffing dispute, increasing cohesion by 20%. A Forbes study shows psychological safety boosts collaboration by 30%. Our insights on psychological safety guide managers. The Management Development Programme hones mediation skills. Try this: Set one communication ground rule for your next meeting.
Regular check-ins and support ensure communication improvements last. Here’s how:
A University Legal team sustained 25% better collaboration after check-ins. A McKinsey study shows consistent communication lifts performance by 25%. Try this: Schedule a check-in this week to review communication progress.
Managers face obstacles when tackling communication conflicts. Here’s how to overcome them:
Track these key performance indicators (KPIs):
A healthcare team achieved 30% higher collaboration after strengths-based fixes. A Gallup report shows strong communication reduces turnover by 14%. Try this: Survey collaboration one month after implementing a step.
Clashing styles, unclear roles, or overdone strengths.
Pinpoint tensions, harness strengths, foster dialogue, and sustain support with Strengthify’s programme.
They align roles and balance overdone traits, through a strengths assessment tool and strengths-based framework.
Mediate and create safe spaces, per our insights on psychological safety.
Use check-ins and training, via Strengthify’s ongoing support.
Managers, transform tensions into wins with a strengths-based communication fix today. Join Strengthify’s Management Development Programme or explore our Discovery Workshops to master conflict resolution. Act now—build a team that communicates and thrives!